Store Policies
Return Policy
Due to the nature of consignment, all sales are final. If you are not satisfied with your purchase, please contact us at luxuryclosetny@gmail.com.
Shipping & Delivery
Once payment is made through the website, items are shipped within 1-2 business days. Packages are shipped with USPS priority mail only. A tracking number will be sent through email once the item has shipped.
Item delivery typically takes between 1-4 business days depending on the location the item is being shipped to.
We offer free shipping on orders over $500.
Due to the high value of our items, there is a signature confirmation required for every purchase.There are no exceptions.
We do not ship to P.O boxes.
Once your item ships, we are not responsible for lost or damaged packages.
Authenticity Policy
Shop with confidence. All items listed on our site are thoroughly inspected and go through a complete authentication process. We stand behind our merchandise that it is 100% authentic. If you have authenticity concerns please contact us.
Authentication Service Policy
Should we determine the item in question is unable to evaluate, a refund will be issued in the same form and payment method as the original order was placed. We will not refund any service or order purchased if a buyer is unable to provide accurate and visible photos within three days of purchase.