Store Policies & Shipping

Shipping & Delivery

Once payment is made through the website, items are shipped within 1-2 business days. Packages are shipped with free USPS priority mail and USPS First Class mail. We offer UPS Ground and USPS Express shipping at a cost. A tracking number will be sent to the email provided at checkout once the item has shipped.

Item delivery typically takes between 1-4 business days depending on the location the item is being shipped to.

Due to the high value of our items, there is a signature confirmation required for every purchase over $200.

We do not ship to P.O boxes.

Once your item ships, we are not responsible for ship time, incorrect addresses, and/or lost or damaged packages.

Return/Refund Policy

Due to the nature of consignment and how we consign, all sales are final. No exceptions, sorry!

If you placed an item on LayBuy and want to cancel your plan, the 20% deposit is non-refundable.

If your LayBuy plan exceeds over 2 months without extended approval, all money paid will be forfeited.

Authenticity Policy

Shop with confidence. All items listed on our site are thoroughly inspected and go through a complete authentication process. We stand behind our merchandise that it is 100% authentic. If you have authenticity concerns please contact us at luxuryclosetny@gmail.com.