Terms and Conditions

 Prior to placing an order on luxuryclosetny.com, please note this important information. We want to ensure everyone is on the same page and what to expect from your shopping experience! 

  • We ship all orders once an item is paid in full. Packages are shipped within 1-2 business days and always require a signature confirmation upon delivery. Once an item has shipped and left our hands, we are not responsible for lost/& or damaged packages, incorrect  addresses or ship time.
  • We do not accept refunds or exchanges. All sales are final. If you have buyers remorse and no longer want your item, we will gladly offer our buyout or consignment option.
  •  When you place an order with us, we take a look at your personal information (which remains confidential) that you have provided at checkout to ensure your item is being shipped to a residential and safe place. Shipping and billing addresses must match. If they do not match, we will automatically cancel the order and you will be refunded. 
  • By placing your order, you are agreeing to these terms and conditions. You absolve Luxuryclosetny of any liability or dispute should you not meet the criteria.