Prior to placing an order on luxuryclosetny.com, please note this important information. We want to ensure everyone is on the same page and what to expect from your shopping experience!
- We ship all orders once an item is paid in full. Packages are shipped within 1-2 business days and always require a signature confirmation upon delivery. Once an item has shipped and left our hands, we are not responsible for lost/& or damaged packages, incorrect addresses or ship time.
- We do not accept refunds or exchanges. All sales are final. If you have buyers remorse and no longer want your item, we will gladly offer our buyout or consignment option.
- When you place an order with us, we take a look at your personal information (which remains confidential) that you have provided at checkout to ensure your item is being shipped to a residential and safe place. Shipping and billing addresses must match. If they do not match, we will automatically cancel the order and you will be refunded.
- By placing your order, you are agreeing to these terms and conditions. You absolve Luxuryclosetny of any liability or dispute should you not meet the criteria.